Fox Wood Works can be contacted by any of the following means:Phone: 512-565-3833....if not answered, please feel free to leave a
voice message with your name and a number where I can reach you, and I will
call you back at my earliest convenience.
Thanks for browsing my website, and I look forward
to doing business with you.
Some common questions and answers for
cutting boards:
Q: What types of wood do I use?
A: I use a variety of woods for my
cutting boards. The most common wood used for the main part of the
board is usually plain hard maple. I have used bird's eye maple as
well as tiger striped maple. The supply of the last 2 are very limited
and rarely available. The woods used for the designs are: mahogany,
cherry, black walnut, hickory/pecan and some mesquite. I tend to stay
away from open grain woods that would allow food particles to get in the
grains.
Q: What size are the cutting boards?
A: The typical size that I normally
make is approximately 11" wide and 15 1/2" long when finished. I have
made boards that are larger, but I can not warranty them from warping,
twisting and splitting. The thickness of the boards runs between 5/8"
and 3/4".
Q: Are the boards food safe, and how should
they be cleaned?
A: Yes! I treat them when
finished with food-safe mineral oil; which can be purchased at most any
kitchen store. I recommend that the boards be treated once a week for
the first month, and then about once a month thereafter. The board
should be cleaned with warm water and air-dried, then treated with mineral
oil if needed.
Q: What is the price for a cutting
board?
A: The prices vary, depending
on various conditions such as: size, design, wood, and other special
requests. Most boards range between $25 and $50 with $5 increments.
This price does NOT include and shipping and handling charges. I will
discount the prices with a multiple order of 4 or more boards.
Q: Are the designs done with an in-lay?
A: No, I do not use in-lays.
The designs are solid wood , just like the rest of the board. You can
flip the board over to the backside and still see the design. Even
though the design can be seen from either side, I still make one side a
bottom, rounding the top outer edge and putting small rubber feet on the
bottom for stability.
Q: Do I carry any inventory?
A: I tried when I first
started, but then I seem to have several boards laying around forever.
Currently I do not stock inventory of any kind nor of any particular design.
Each person has their own taste and it is difficult for me to forecast what
that may be at any given time.
Q: Do I take special requests for
designs?
A: I will be happy to discuss
your particular desire in a specific design. However, this does not
always mean the I will be able to make what you are wanting.
Q: Can I get a juice trench in my cutting
board?
A: Yes, but it can ONLY be
across the bottom, NOT around the entire edge of the board. There is
an additional $5 charge for this.
Q: What types of payment do you take?
A: I currently only take cash,
cashier's check, money orders, and personal checks. Personal checks
must clear my bank before shipment will be processed.
Q: Are the boards covered by a
warranty?
A: I will only replace cutting
boards within 1 month of the ship date or the date the order is picked up in
person. The warranty only covers splitting from normal conditions.
Normal conditions does NOT include misuse or improper cleaning, such as
being cleaned in a dishwasher. I can tell if one has been placed in a
dishwasher. Just be honest with me and I will do my best to make you a
new one at a discounted price.
If I have not answered a question that you have,
please feel free to contact me by phone or email.